JCU Duo Multi-Factor Authentication (MFA)

When Duo MFA is turned on, you will automatically be prompted to set up Duo MFA following your normal single sign-on login to any of the Banner services.

The short video below will walk you through setting up Duo MFA.

Download Instructions

• Full Step Presentation
• Smartphone Setup
• Landline and Office Phone Setup
• SMS and Texting Setup
• Security Key Setup
• Adding Additional Devices and Settings

If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005 or email at servicedesk@jcu.edu.