John Carroll University utilizes an Avaya Voice VoIP (Voice over Internet Protocol (VoIP) system as its Unified Communications System for voice traffic. The system provides, but is not limited to the following: Analog, Digital, VoIP (both H.323 and SIP), Softphone apps for PC/Laptop or Mobile devices, etc. The following pages are available to help you understand how to operate your new Avaya endpoint:
- 16xx Phone Models
- 96xx Phone Models
- Audio Conferencing
- Dialing Options
- Directory Assistance
- E911 Calls
- Harassment Calls
- Training Video’s
- Service Requests
Contact Us
Help Desk
216.397.3005
helpdesk@jcu.edu
Service Requests
Please fill out this form for a service request.